Lawyer for Nursing Home Abuse & Neglect Claims at Heritage Health Pana

1000 E. Sixth Street
Pana, IL 62557
(217) 562-2174

Heritage Health Pana is a large facility with 128 beds that offers long- and short-term skilled nursing, hospice care, respite care, a variety of therapies, and dialysis services.

Heritage Health Pana was given a good Above Average overall rating by Medicare. This rating comprises of three other ratings in individual categories: a Below Average quality measures rating, an Average staffing rating, and an Above Average health inspection rating.

In addition to these ratings, Medicare also provides public access to recent health inspection reports to give you a more detailed look at any deficiencies found in the care provided to residents at nursing homes. Below is a sample of the deficiencies found at Heritage Health Pana.

1/19/2018 Failure to honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The facility failed to make prompt efforts to resolve a resident’s grievance. The resident complained that the facility’s laundry service ruined his rosary that he had carried with him since childhood and was very precious to him. He requested the item be replaced by the facility, but staff failed to document or honor his request. The concern was not fixed until the health inspection surveyor notified the resident’s family.

1/19/2018 Failure to care and assistance to perform activities of daily living for any resident who is unable. The facility failed to provide appropriate assistance with feeding for two residents. One resident has documented interventions to assist with eating but was observed being left to eat alone and could not finish his meal without assistance. A second resident was left in bed with a food tray beside her despite documentation that she requires assistance with sitting up and eating. Additionally, the facility failed to assist a resident with activities of daily living. The resident complained of not being shaved enough.

1/19/2018 Failure to provide enough food/fluids to maintain a resident’s health. Staff failed to offer sufficient fluids to maintain hydration for two residents. One resident was observed attempting to drink from his empty glasses for 20 minutes before a staff member offered to get him more fluids. Before the fluids arrived, the resident was removed from the dining room. A second resident was observed as having cracked lips and a strong urine smell pervaded her room during incontinence care. No fluids were at hand or offered to the resident during this observation. Her care plan documents her as at risk for fluid volume deficit due to cognitive impairment and being on a diuretic.